Should Lawyers Use Google Ads or SEO?

What Works Better for Law Firms, Website SEO, or Google Ads?

Should lawyers spend money on Google Ads or SEO for their law firm’s website?

Is it easier to compete against the big billboard lawyers in your area with Google Ads or SEO for your law firm’s website?

SEO and Google Ads are both important parts of a law firm’s advertising and marketing campaign, but there are crucial differences between SEO and Google Ads, especially for lawyers.

In this article, I will discuss the differences between website SEO and Google Ads and share my experience with both. I started writing content and doing SEO for my law firm’s website in the days of Excite and Yahoo before Google was born.

Short Answer

Want the short answer to whether website SEO or Google Ads is better for lawyers?

Google Ads works faster, and it is much easier for law firms just starting to advertise and those with smaller advertising budgets to compete against big law firm budgets. But it’s also better for larger law firms.

Google Ads produces results almost immediately, with much better-quality leads and a highly predictable ROI, while SEO can take months and is unpredictable.

Large law firms should do both Google Ads and SEO.

But keep reading to discover why Google Ads are better and why you should invest in website SEO.

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What is SEO?

SEO stands for Search Engine Optimization.

Search Engine Optimization is needed to get your law firm’s website to appear in the top Google “organic” search results. Organic search results are regular unpaid results that Google shows under the Google Ads and Local Listings.

SEO involves a great deal of work both on your law firm’s website and what’s called offsite (involving other websites). You may think personal injury is a lot of work, but doing SEO on one website is like working on 20 personal injury cases.

Just like personal injury cases have case expenses, SEO also has costs.

Your SEO company will have to pay substantial fees to get backlinks to your website, which will be billed to you. Some backlinks have a one-time cost, and some have an annual or monthly cost. Backlinks are links to your website from other websites. See below to find out how much backlinks cost.

SEO is constantly evolving and highly technical, requiring substantial technical experience and a lot of time. In fact, these days, an SEO firm requires several people with technical experience in different areas of SEO.

For instance, one person may be an expert in writing content, while another will optimize the content for keywords, and someone else may be an expert in optimizing website speed, and there are other areas of specialization. That’s why it’s costly. See below for how much SEO costs for your law firm’s website.

Getting backlinks is one aspect of offsite SEO, which is much more difficult for law firms than other industries.


(video: 12 minutes 43 seconds)

Search Engine Optimization is Important for Two Reasons

  1. Obvious: SEO will result in signing personal injury cases.
  2. Not obvious: SEO will improve Google Ads results.

If your website is properly designed for branding, visitors will be likelier to click on your Google Ads because they were previously exposed to your brand.

That’s why I spend a lot of time on SEO. We brand 1-800-HURT-911® everywhere on our law firm website.

Neil Patel discusses how long it takes for a website to rank in Google and some SEO basics


(video: 7 minutes 51 seconds)

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What Are Google Ads

Google Ads appear at the very top of the page in the Google search results.

Google Ads are pay-per-click ads on either the Google search engine and/or Google partner sites. Partner sites are websites that display Google Ads but are not owned by Google. You pay every time someone clicks on your Google Ads.

I advertise on the Google search engine but not on Google partner sites, but that’s a subject for another article. I do not recommend advertising on Google partner sites unless you have a large budget.

Google Ads are designed by Google to be easily managed by anyone without technical skills. However, someone highly knowledgeable about managing a Google Ads account for lawyers will prevent you from wasting money and result in a higher ROI.

What Costs More, SEO or Google Ads?

SEO requires a continuing investment to keep a law firm’s website in the top Google search results. SEO results in a law firm receiving an unknown number of leads without any direct cost per lead.

Google Ads is an expense, not an investment. It can cost you a lot of money each time someone clicks on your Google ad.

SEO Cost

onthemap.com says, “You can expect to pay anywhere from $3,000 to $15,000 per month to a lawyer SEO agency.” However, I know large law firms that spend $25,000 to $50,000 monthly and more.

Besides paying an SEO agency, you’ll need to pay for backlinks (links from other websites to your website). SEO without getting backlinks won’t be very effective.

Legitimate SEO firms charge a fee that depends on the website’s domain authority from which the backlink comes. The fee is often $150 to $650 or more per backlink to your law firm’s website. You can easily pay $1,500 to $3,500 per month just for backlinks. See DoFollow.com’s pricing, which is approx. $1,000 per backlink, but you can pay less, depending on the quality of the backlink. See marketingexpertshub.com for information about backlinks and the cost.

Obtaining backlinks is a continuing affair because of two reasons:

  1. You need to continually add more backlinks to grow the importance of your website. Even if you could afford to pay for all the backlinks upfront, Google would ban your website.
  2. Backlinks are not forever. They eventually disappear.

Dead backlinks are usually guaranteed to be replaced for only one year. DoFollow.com’s price is $1,000 per backlink; replacement is guaranteed for only one year.

16% of the backlinks will disappear after a year or two. With 16% of the backlinks disappearing after a year, a monthly budget for backlinks of $3,500 is really $4,166.

Ahrefs study on link rot found, “At Least 66.5% of Links to Sites in the Last 9 Years Are Dead”

Google Ads Cost

With Google Ads, depending on your location, you should budget anywhere from $2,500 to $5,000 per month to start. You will likely use a Google Ads Manager, which costs 10-15% of your monthly ad budget.

How Much Should a Law Firm Spend on SEO or Google Ads?

The amount your law firm should spend on SEO or Google Ads depends upon many factors, such as your law firm’s field of practice, geographic market, competition, the amount of money you have available in your budget, and other factors.

I recommend that law firms spend from 8% to 17% of gross revenue on all advertising. See how much lawyers should spend on advertising.

Personal injury is one of the most expensive fields for advertising. A personal injury lawyer in a large city will need a larger advertising budget.

Generally, a law firm can expect to spend $2,500 to $50,000 per month for either SEO or Google Ads. Some of the largest personal injury law firms spend as much as $100,000 monthly on each.

On this Reddit thread, a PPC professional wrote:

“As far as the budget goes, yes I’ve managed clients in the $100K range who were dominant players in a major metro. At a $100 avg CPC that’s only 1000 clicks, so it can add up in a hurry.”

This screenshot from SEO software Ubersuggest shows 480 searches per month on Google for “philadelphia accident lawyer” with a cost per click on Google Ads of $136.

cost per click of google ads for accident lawyer

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Is Competition Tougher With SEO or Google Ads?

Google Ads has a secret that puts every law firm on a level playing field.

With SEO, the amount of money a law firm is willing to spend makes a big difference. Your law firm will compete with law firms that spend a lot of money to get on the first page of Google results.

With Google Ads, there is a secret that eliminates the competition from law firms with huge advertising budgets. Another law firm may bid higher than you for a keyword, but Google rewards advertisers whose ads get more clicks and a higher conversion rate.

If your law firm’s Google Ad performs better than a law firm with a huge budget, your law firm will be rewarded with a lower cost per click and higher placement in the ad pack.

What Is the Biggest Difference Between SEO and Google Ads?

SEO will get traffic to your website from people researching answers to questions.

People coming to our law firm’s website, as a result of SEO, from organic results (not Google Ads) are usually researching to find answers to:

  • Questions unrelated to hiring a lawyer, such as: “What can I do if someone hit my car when it was parked?”
  • Questions related to hiring a lawyer later, such as: “Who is the best lawyer for a sprain.” This person will look at several websites and speak with several lawyers before deciding who to hire.
  • Questions related to hiring a lawyer, but the person is not in your state. We get many leads from states nationwide, but we’re in New York.

Today, we got a lead from someone who co-signed a car loan, and the bank is coming after her. I called her back and gave her free advice because I hope she’ll remember us when she knows someone in an accident.

Google Ads gets people who click on an ad looking to buy something now or hire someone now.

For instance, when someone searches for “injury lawyers near me,” Google will morph into the Yellow Pages and show more ads than when someone is researching for information. The searcher will likely click on one of the Google Ads.

With Google Ads, you will compete on an even playing field against other lawyers who have much more money than you. In fact, with Google Ads, a lawyer with a $5,000 per month advertising budget can outperform a lawyer with a $50,000 per month advertising budget.

The size of your advertising budget makes a big difference with SEO (and every other form of advertising except Google Ads).

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Attorney Rob Plevy

Change Your Future!
With 1-800-HURT-911®

Find out how Phil and Rob changed their lives and if your state is still available!

Call Phil Franckel, Esq. Now!
7 days / 8 am to 10 pm EST
>> 516-621-9399 ext. 5

Call Phil 7 days/nights

or send an email

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What Are Other Differences Between Leads From a Law Firm Website and Google Ads?

There are other differences between website leads due to SEO and advertising leads from Google Ads. Some of the differences are peculiar to lawyers, which can make Google Ads more interesting for most lawyers.

What You Need to Start

SEO

Before paying an SEO firm, you’ll need a professionally designed website with several ways for people to contact you. Your website will also need a lot of content written by someone with several hats for SEO, marketing, branding, and, most importantly, to provide original, useful information.

Original content is expensive to create unless you write it yourself. If you do, you’ll probably have to pay an SEO firm to rewrite it.

Google Ads

Before starting a Google Ads campaign, you’ll need a few well-designed landing pages and a reliable method of answering calls, chats, and emails from leads. Your Google Ads campaign manager can create and set up landing pages for you.

You do not need a website, but every personal injury lawyer should have at least a professional-looking website as a law firm brochure in case a lead or current client decides to look at your website.

How Quickly Can You Get Results?

SEO is an investment that takes time. It can take 6-12 months for a lawyer to see results after engaging an SEO professional. SEO requires continuous monitoring and tweaking, and results should continue to improve over the years of work.

If you stop investing in SEO, your website should continue to attract visitors for a while.

You should get personal injury leads from Google Ads within the first few days when you start running ads. It may take as much as two weeks before Google starts showing your ads when you start a new campaign.

Google Ads requires continuous advertising because the instant you stop advertising, you will stop getting leads.

Geographic Targeting

Lawyers usually want leads from a specific geographic area, but not necessarily. For instance, a personal injury lawyer may want clients from only one city or state, while a mass tort lawyer will be interested in leads from any state in the U.S.

Our personal injury website gets a lot of traffic and leads daily because of years of writing content and SEO. Occasionally, we get a good case that makes my SEO efforts worthwhile. But most of our website leads come from all over the U.S.

Since Google Ads can target specific local geographic areas, we only pay for leads from the areas we want.

Quality of Leads

People find our website when searching for an answer to their questions. People who click on Google Ads are looking to hire a lawyer.

Website Leads

Most of the website leads from our state are from people who have a question but don’t have a viable case.

Many people don’t have an injury. For instance, we get a lot of leads from people whose car was damaged but didn’t have an injury. They want to sue a driver for property damage or know how to file a police report for the damage. In fact, we got two such leads on the day I wrote this article.

Other leads are often from people who had an accident years ago, someone who isn’t happy with a settlement offer because it’s a minimum insurance policy or someone who wants to reopen a case that’s already settled.

This is why you should be wary of companies trying to sell you leads at a guaranteed cost per lead. The quality of the lead makes a big difference.

Occasionally, someone looking for an answer on our website has a good case. We settled a case for the entire $250,000 insurance policy. A woman was suspicious of her lawyer advising her to settle the case and not worry about a $500,000 ERISA lien. She found an article I wrote about liens and switched to us before she signed the release. We settled the ERISA lien and her case.

When we get a good case, it makes all the SEO worthwhile.

Google Ads Leads

The leads we get from Google Ads almost always come from someone recently injured in an accident. That’s because people use Google Ads as the Yellow Pages.

There is a huge difference between the leads we get from our Google Ads campaign and our website. I haven’t bothered to figure out the exact difference because it’s not close. The quality of leads from Google Ads substantially outperforms the quality of leads from our website.

A good Google Ads Manager will be able to reduce the number of irrelevant leads from Google Ads.

Interestingly, our website leads usually use our chat service, probably because they’re just looking for information or it’s after business hours and don’t want to call.

When people click on Google Ads, they are sent to our landing page. Those people mostly seem to call or use chat after hours. They think they’re calling 1-800-HURT-911®, but when they click on 1-800-HURT-911, they’re really calling a tracking number that goes to our call center.

SEO shouldn’t be ignored. I keep working on SEO for our personal injury website and will never stop since it keeps sending us leads.

If your law firm is just starting to advertise, I recommend starting with Google Ads. When you have extra money in your advertising budget, invest in SEO and traditional media.

The most successful law firms have a budget for varied advertising campaigns, including Google Ads, SEO, TV, Radio, and Billboards.

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Read more about branding and advertising for personal injury lawyers

Read Some of Our Other Informative Articles

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Philip L. Franckel, Esq., is the author of this article.

Phil Franckel is the owner of 1-800-HURT-911® and over 1,100 domain names. He is a personal injury lawyer and a former Member of the Board of Directors of the NYS Trial Lawyers Association. He is an expert in branding, advertising, marketing, and SEO. He has been doing SEO since 1994.

Phil Franckel has written and produced TV commercials for lawyers and other industries and has been a consultant to businesses, including several using vanity phone numbers. Phil writes a blog about lawyer advertising at LawyerAdvertisingBlog.com.

Phil Franckel began a mail order business in 8th grade, bought and sold coin-operated amusement games in 10th grade, and a used car business in 12th grade through college. After law school, he worked in the wholesale diamond business and part-time for a TV production company. Later, while a lawyer at a large personal injury law firm, he worked part-time for ABC Wide World of Sports and ABC Monday Night Baseball.

Phil Franckel then started a personal injury law practice and is a former member of the Board of Directors of the NYS Trial Lawyers Association.

In his spare time, Phil Franckel became an Aux. Police Cadet in 12th grade and is the Commanding Officer of the Communications Bureau, NCPD Aux. Police Section.

Have a question or comment about “Should Lawyers Use Google Ads or SEO?” Leave a comment below!

How to Track Calls When Using a Vanity Phone Number

Q. How do I track calls from online ads when I’m using a vanity phone number?

A.  You can easily track calls with a vanity phone number for free on websites and landing pages.

The best way to track calls from a vanity phone number is to use the vanity phone number as a brand to attract callers and to substitute a tracking number for the vanity phone number without anyone knowing.

This is done with a simple HTML code (see below) to link any image or text on your website or landing page to a tracking number. The code allows you to link your vanity phone number to a tracking number.

Two Ways to Track Calls to a Vanity Phone Number

  1. There are call tracking services for vanity phone numbers provided by the call routing company we use and other companies, but you don’t need them.
  2. Tracking calls from Google Ads and landing pages with a vanity phone number is simple to do yourself for free by using a simple HTML code.

This article will show you how to use tracking phone numbers with a vanity phone number.

Why You Want to Use Both a Tracking Number and a Vanity Phone Number

  1. The branding power of a vanity phone number is what gets people to call you or click on your Google Ads. We use the branding power of our vanity phone number 1-800-HURT-911® to get people to call us and click on our Google Ads. See how using a vanity phone number increases ROI from Google Ads.
  2. Tracking numbers linked to a vanity phone number allow you to know which Google Ads and landing pages are performing well.

How a Tracking Number and a Vanity Phone Number Increased Our ROI

We’re personal injury lawyers in New York and advertise 1-800-HURT-911® on our website, Google Ads, and landing pages. We track all calls to our call center from our landing pages by linking a tracking number to our vanity phone number using the HTML code below. We haven’t begun tracking calls from our website yet but will soon. 

Because we use 1-800-HURT-911® in the title of our Google Ads, our conversion rate has ranged from 71.70% to 96.55%.

What’s your conversion rate from Google Ads? On average, the conversion rate for lawyers is less than 10%. If you already have a vanity phone number for personal injury advertising, use it in your Google Ads title.

We have the advantage of using both a vanity phone number to increase our Google Quality Score and ROI and the analytics provided by call tracking phone numbers. You can also have the same advantage of increasing your Google Quality Score and ROI by licensing 1-800-HURT-911® or using your own vanity phone number.

Continue reading below this section divider line - article continues below this section Attorney Rob Plevy

Change Your Future!
With 1-800-HURT-911®

Find out how Phil and Rob changed their lives and if your state is still available!

Call Phil Franckel, Esq. Now! 7 days / 8 am to 10 pm EST
>> 516-621-9399 ext. 5 Call Phil 7 days/nights

or send an email

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How to Link a Vanity Phone Number to a Tracking Number

The HTML code to link any vanity phone number, tracking number, or any other phone number to text or a graphic image is:

<a href="tel:123-456-7890">1-800-HURT-911®</a>

Just replace 123-456-7890 with the tracking phone number you want to use.

Everywhere you have 1-800-HURT-911 on your website or landing page or an image of the 1-800-HURT-911® logo, just link the text or image to the code.

This text is linked to a nonworking phone number so you can try it
1-800-HURT-911®
1-880-487-8911

This image is also linked to a phone number (nonworking)
How To Track Calls With a Vanity Phone Number? Just link this 1-800-HURT-911 logo to a tracking number.

Can I Use Multiple Tracking Numbers With a Vanity Phone Number?

Yes. Just change the HTML code for each tracking number.

How to Track Calls With a Vanity Phone Number From Smartphones

Most of the calls from our Google Ads for personal injury lawyers come from smartphones. With online advertising, people press a button on their smartphone to make a call rather than dial the phone number.

Wherever you have the vanity phone number 1-800-HURT-911® or the numeric version 1-800-487-8911 on a landing page or website, either in text, graphic image, or a call button, just link it to your call tracking phone number. That’s it!

That’s what we do. 1-800-HURT-911® is used as our brand to get people to call, but the calls go through several different tracking phone numbers. Callers don’t even know they called us via a tracking phone number. They think they called our vanity phone number, 1-800-HURT-911.

How to Reduce Spam Calls From Tracking Numbers

Be sure to use the right tracking numbers to reduce spam calls and people calling the wrong number.

Connect Tracking Numbers to Lead Management Software for Law Firms

Maximize ROI and stop wasting your advertising budget with lead management software for law firms to manage and track your leads from advertising.

Philip L. Franckel, Esq., is the author of this article.

Phil Franckel is the owner of 1-800-HURT-911® and over 1,100 domain names. He is a personal injury lawyer and a former Member of the Board of Directors of the NYS Trial Lawyers Association. He is an expert in branding, advertising, marketing, and SEO. He has been doing SEO since 1994.

Phil Franckel has written and produced TV commercials for lawyers and other industries and has been a consultant to businesses, including several using vanity phone numbers. Phil writes a blog about lawyer advertising at LawyerAdvertisingBlog.com.

Phil Franckel began a mail order business in 8th grade, bought and sold coin-operated amusement games in 10th grade, and a used car business in 12th grade through college. After law school, he worked in the wholesale diamond business and part-time for a TV production company. Later, while a lawyer at a large personal injury law firm, he worked part-time for ABC Wide World of Sports and ABC Monday Night Baseball.

Phil Franckel then started a personal injury law practice and is a former member of the Board of Directors of the NYS Trial Lawyers Association.

In his spare time, Phil Franckel became an Aux. Police Cadet in 12th grade and is the Commanding Officer of the Communications Bureau, NCPD Aux. Police Section.

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Have a question or comment about How to Track Calls With a Vanity Phone Number? Leave a comment below!

3 Tips Will Save a Fortune With Google Ads In 3 Minutes

Advertising for Personal Injury Clients With Google Ads?

There are 3 quick, easy ways to save money and run a more efficient Google Ads campaign. (Google Ads was formally known as Google AdWords.)

You will get more clicks for your Google Ads dollar and far fewer irrelevant calls from people who weren’t injured in an accident. Paying Google for irrelevant calls costs you money at your call center and uses your office staff’s time to speak with those callers.

With these three methods, we eliminated 100% of irrelevant searches/clicks, and although not all calls are viable personal injury cases, every call has been from someone injured in an accident.

Change Your Google Ads Keyword Bidding Type

Use broad match modifiers. We switched our keyword bidding from broad match to modified broad match, eliminating many irrelevant searches/clicks. The results were astounding and were seen immediately.

Don’t know what broad match modifiers are? It’s a less general method of targeting searches on Google. But maybe you don’t even want to know what it is. It doesn’t matter. Just tell your Google Ads manager you want to try using modified broad-match keywords. If you don’t like it, you can always switch back to broad-match. If you want to read about it, see Wordstream’s explanation of modified broad match keywords; See Google instructions on how to set up broad match modifiers.

Note: Using broad match modifiers will result in fewer clicks and, therefore, fewer good clicks and accident cases retained because it’s more targeted. But you’ll get a lot fewer bad clicks. Just spend the money you saved in other geographic areas and get more cases.

For example, I might get 10 cases out of 100 clicks using broad match keywords costing $12,500 @ $125 per click and $1,250 per case, but get 8 cases out of 40 clicks using modified broad match keywords costing $625 per case.

You can keep your daily budget the same, and Google will show your ads to more qualified leads. Add more areas if you max out your budget for your targeted geographic area.

Our Google Ads campaign manager cautioned against using broad match modified keywords because we would get far fewer clicks, but it transformed our results for our Google Ads campaign. It’s a no-brainer. We were advertising in only one county but did not max out the budget for that county, so we are getting better calls without affecting our retained case volume. We get fewer clicks and calls.

Use Practice-Specific Negative Keywords for Personal Injury Lawyers

The most important tip here is to use negative keywords specifically for personal injury lawyers, which can save you money when using Google Ads.

What are negative keywords? Negative keywords prevent your ads from being shown to people searching for those words.

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Attorney Rob Plevy

Change Your Future!
With 1-800-HURT-911®

Find out how Phil and Rob changed their lives and if your state is still available!

Call Phil Franckel, Esq. Now!
7 days / 8 am to 10 pm EST
>> 516-621-9399 ext. 5

Call Phil 7 days/nights

or send an email

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Google defines Negative Keywords as: “A type of keyword that prevents your ad from being triggered by a certain word or phrase. Your ads aren’t shown to anyone who is searching for that phrase.”

We paid $145 for a click when someone called to ask us to review a document. The search he made was “lawyer to review document.” We added the words “contract” and “document” as negative keywords and Google will no longer show our ads to anyone using the word “contract” or “document.” Again, as with keywords, there are different types of matching for negative keywords.

I see Google Ads all the time for personal injury lawyers when doing searches for which no personal injury lawyer would want their ads to be shown. It has to cost them a fortune and they don’t even know it.

This image shows the results of a search that Google Suggest shows people searching for, “auto accident lawyer no injury near me.” Two personal injury lawyers are advertising for that search and will pay for the clicks!

google search for "auto accident lawyer no injury"

Two lawyers advertising for a Google search “auto accident lawyer no injury near me”

Or how about these two Google Ads for personal injury lawyers advertising for the search phrase “eviction lawyer”? Would you want to pay for clicks when someone is searching for a lawyer to stop an eviction?

Google search for "eviction lawyer"

These personal injury lawyers are advertising for “eviction lawyer”!

We started our Google Ads campaign using a Google Ads campaign manager who uploaded several lists of a few thousand negative keywords. Most of those negative keywords have nothing to do with law, but one of his lists was to eliminate searches for fields of law, such as divorce, which are unrelated to injuries and accidents.

Our Google Ads campaign manager developed his negative keyword list for personal injury by managing Google Ads for other personal injury lawyers and continually adding negative keywords to the list. That was good, but the problem is that he didn’t see every keyword ever searched for a lawyer. Since he’s not a personal injury lawyer, he doesn’t understand the subtle nuances in fields of law and what type of cases we want and don’t want.

Consequently, we were paying for clicks from searches unrelated to personal injury. So, I spent several days researching negative keywords for a personal injury lawyer advertising on Google and uploaded my own list (you can upload many lists).

Even I couldn’t think of every negative keyword or find everything from my research. for two months I looked at our Google Ads account overview page every day to see what keyword searches we paid for but didn’t want. Now, I check every few days. Over time, I added a few more negative keywords here and there.

How to Research Negative Keywords for Personal Injury Lawyers

First, for at least the first few months, look at your Google Ads account overview page to see what keyword searches you are paying for. Tell your Google campaign manager about every keyword search you don’t want to pay for so it can be added to negative keywords.

Second, write down a list of every negative keyword you can think of that would cause a personal injury lawyer to spend money on a wasted click. Negative keywords such as eviction, ticket, prosecution, lemon, and trademark will prevent useless searches that will cost you money.

Third, research on Google to find fields of law that you either hadn’t thought about or didn’t even know existed. I have a friend who does space law, yes there is a need for that more than ever and he’s been doing it for at least 30 years.

Fourth, start researching keywords people use for those areas of law you don’t want. Search on Google for “find keywords” and you will find keyword tools you can use.

Personal injury lawyers who license 1-800-HURT-911® can get a free list of negative keywords for personal injury lawyers from us.

Use a Google Ads Campaign Manager and Work With Him or Her

I have an extensive resume which includes studying aeronautical engineering, being one of the first computer hackers in 1971, starting and managing several businesses, and managing our advertising and websites, but I also have a personal injury law practice. If I don’t have the time or expertise to manage a Google Ads campaign, you don’t. That’s why we use a Google Ads campaign management company.

However, your Google Ads campaign manager needs and deserves a little help if you’re looking to stay competitive with Google Ads. While you’re not an expert on Google Ads, your campaign manager isn’t an expert on personal injury law. Help your campaign manager out by finding additional keywords that aren’t already on his or her list.

Bonus Tip #1 – Google Search Partners Network

Turn off advertising on the Google Search Partners Network.

Google Search Partners Network allows your Google Ads to appear on websites other than the Google search engine. That means your ads could appear on this website if we had advertising, another lawyer’s website, or on websites where you don’t want your ads to be seen.

Bonus Tip #2 – How to Get Your Google Ad Noticed and Clicked

Mixing numbers, letters, and symbols in your Google Ads title will increase conversions and ROI. If that mix is a brand, the increase is even more substantial.

If you have a vanity phone number use it in your Google Ads title on the left side of the title. If your vanity phone number is trademarked, use the registered trademark symbol ®. If it’s not registered, use ™.

Because ® and ™ are symbols, it attracts attention and increases conversions. Additionally, using a trademark symbol indicates a brand which also increases conversions.

See the astounding results achieved by using 1-800-HURT-911® in our Google Ads title.

Bonus Tip #3 – Enable Google Seller Ratings

If you have reviews on Google, enable Google seller ratings to add star ratings to your Google Ads making them stand out from your competition.

Read more about how advertising for personal injury lawyers with 1-800-HURT-911® will skyrocket your personal injury caseload.

Philip L. Franckel, Esq., is the author of this article.

Phil Franckel is the owner of 1-800-HURT-911® and over 1,100 domain names. He is a personal injury lawyer and a former Member of the Board of Directors of the NYS Trial Lawyers Association. He is an expert in branding, advertising, marketing, and SEO. He has been doing SEO since 1994.

Phil Franckel has written and produced TV commercials for lawyers and other industries and has been a consultant to businesses, including several using vanity phone numbers. Phil writes a blog about lawyer advertising at LawyerAdvertisingBlog.com.

Phil Franckel began a mail order business in 8th grade, bought and sold coin-operated amusement games in 10th grade, and a used car business in 12th grade through college. After law school, he worked in the wholesale diamond business and part-time for a TV production company. Later, while a lawyer at a large personal injury law firm, he worked part-time for ABC Wide World of Sports and ABC Monday Night Baseball.

Phil Franckel then started a personal injury law practice and is a former member of the Board of Directors of the NYS Trial Lawyers Association.

In his spare time, Phil Franckel became an Aux. Police Cadet in 12th grade and is the Commanding Officer of the Communications Bureau, NCPD Aux. Police Section.


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Avvo and FindLaw vs Google Ads Comparison

Should Lawyers Advertise With Avvo, FindLaw, or Google Ads?

Our comparison of advertising with Avvo or FindLaw vs. Google Ads for lawyers shows no comparison. Google Ads is the clear winner and the only contender.

My personal injury law firm advertised extensively with Avvo for several years and still did at the time I wrote this article (we now only advertise with Google Ads).

We also signed a one-year advertising agreement with Martindale Hubbell, but to be fair, I didn’t spend enough time setting up our profiles.

We have been advertising with Google Ads for a couple of years since giving up on Avvo. See our results with Google Ads for personal injury lawyers. We have a distinct advantage with Google Ads, but even without that advantage, Google Ads is the clear winner.

The reason that Google Ads is the winner is that Google owns the search engine and has built in a substantial advantage for itself.

Our Experience With Avvo

We monopolized motorcycle ads on Avvo within a large geographic area approximately 150 miles across. We were at the top of a three-pack of ads in most of the areas and kept taking more areas as they were given up.

It seemed like a great deal because motorcycle ads on Avvo were very cheap, and motorcycle accident cases are worth more than most other personal injury cases.

Avvo yielded very few results but was still worthwhile because of the value of motorcycle accident cases and the low cost of Avvo ads.

We retained 3 cases worth $50,000 in legal fees from Avvo in the first two years, which made the advertising worthwhile because of the very low cost of motorcycle ads which was approximately $3,700 in two years. We also got some leads that weren’t viable cases, but at least they were legitimate leads.

After four years of advertising with Avvo, we stopped because, in the last two years, we didn’t retain any cases or get any legitimate leads. Avvo just stopped working. See below what happened and why Avvo just stopped working.

When Avvo was working, it was nowhere near as effective as Google Ads or our law firm’s website. Since we weren’t getting any leads anymore, we decided to cancel and spend the money on Google Ads, which will yield two cases for that amount.

I also paid for a “Pro” profile listing on Avvo with a 10 rating, and my profile indicates that my law practice is 50% personal injury and 50% motorcycle accident cases. I paid for the Pro profile because the Pro designation logo made the listing stand out from other listings, and paying for it removed competitor ads from my profile.

Note: At some point after discontinuing our advertising with Avvo, I noticed that the Pro designation logo was gone and was told that Avvo no longer uses it. They were probably forced to drop it.

Avvo now only removes competitor ads from the profile when paying. Without the Pro designation, I decided to stop paying for the Avvo Pro membership since two years of that money will yield one case on Google Ads.

Our Avvo rep was surprised we gave up our ads because he said we get so many calls and emails. But after we stopped getting some legitimate leads from Avvo, all the calls and emails were from salespeople or potential personal injury clients who had no case and already called every personal injury lawyer they could.

The screen capture below shows an example of the emails we get.

avvo lead from potential personal injury client

 

Why Aren’t Avvo and FindLaw Still Effective?

The simple reason is that potential clients who are looking to hire a personal injury lawyer no longer see Avvo, FindLaw, and other attorney directories when they look for a lawyer on Google. Why?

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Attorney Rob Plevy

Change Your Future!
With 1-800-HURT-911®

Find out how Phil and Rob changed their lives and if your state is still available!

Call Phil Franckel, Esq. Now!
7 days / 8 am to 10 pm EST
>> 516-621-9399 ext. 5

Call Phil 7 days/nights

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Google knows when someone is looking for a lawyer, plumber, pizza shop, or is just looking for information.

Google changes the results page depending on the search intent. If the searcher is looking for a lawyer, Google morphs into the “Yellow Pages,” and the organic search results where Avvo and FindLaw might appear are below the fold, which is so far down the page that no one bothers to look there.

Avvo, FindLaw, and other attorney directories are simply no longer immediately visible when someone searches for a personal injury lawyer. Sometimes they are difficult to find, and with voice search, they can’t be found at all. But Google Ads can always be found at the top.

Avvo and FindLaw used to have a chance in the organic search results when there were three Google Ads above the natural search results. But Google added the local map above the natural search results, and now the local map has ads.

Today, Google Ads simply crowded out its competition. FindLaw Is well aware of the problem. My FindLaw rep admitted this to me. Furthermore, recognizing this, FindLaw now recommends and offers Google Ad campaign management.

Desktop Computers

On a desktop computer, the organic search results are now below the fold, so someone looking for a personal injury lawyer won’t see the top organic search results without scrolling down below the ads. On my computer, I had to scroll down below the fold to see Avvo.

The screenshot below of my desktop computer shows that only the ads were seen on the screen. On some monitors, someone may also see the map but will have to scroll down to see the natural search results.

Mobile Search

The problem also exists on mobile. Most people search for a personal injury lawyer on their smartphones. Our results with Google Ads revealed that 92.3% of clicks came from smartphones, 5.1% from desktops, and 2.6% from tablets.

Percent of searches on smartphone vs desktop

92.3% of Google Ad clicks from people searching for a personal injury lawyer came from smartphones (red). 5.1% Desktop searches (blue); 2.6% tablets (orange).

On a smartphone, Google Ads take up the entire screen. Below the Ads are the map, local listings, questions, and then organic search results.

I had to swipe my screen 3 times to get to the natural search results with LegalMatch at the bottom of the screen, 4 times to see FindLaw, and 5 times to see Justia and Avvo.

Google search for personal injury lawyers on smartphone

Mobile Voice Search

But the problem gets worse on mobile with voice search, where Avvo, Findlaw, Justia, and LegalMatch can’t be found.

The number of people using voice search to find local businesses is skyrocketing because it works really well and it’s so easy. According to dialogtech.com, “65% of 25-49 year-olds speak to their voice-enabled devices at least once per day.”

Below is a screenshot of what Google showed when I asked Google to “find a personal injury lawyer near me.” Google showed its local business listings, and it’s not even possible to scroll down the screen to find natural search results. Google didn’t even show Google Ads, but they are now selling Google Ads in the local business listings.

If you’re not in Google local business listings, you won’t be found when someone does a voice search for a personal injury lawyer.

Screenshot showing result when asking Google for "personal injury lawyer near me"

This is the screen shown on my phone after a Google voice search for “find a personal injury lawyer near me.” Users cannot scroll down to see any other results.

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Avvo and Findlaw vs Google Ads

Nothing can compete with Google Ads for personal injury lawyers because, well, Google owns the ad space.

While Avvo returned more than it cost in the first two years, it was no match against Google Ads even when Avvo was working, and it no longer works. Google Ads are consistent. We know exactly what we will get with Google Ads.

When people search on Google for a personal injury lawyer, they can click on your Google Ad or call button and reach you directly.

When people reach you through Avvo, FindLaw, Justia, or LegalMatch, they have to:

  1. Search on Google for a personal injury lawyer;
  2. Scroll down the Google results page past the ads, map, and local listings;
  3. Click on a link to Avvo, FindLaw, or one of the other lawyer directories;
  4. After clicking on one of the lawyer directories, they have to search for a lawyer all over again.

This is the Avvo search page someone will find after clicking on the link to Avvo. From here, hopefully, someone will search in your city and find your ad on Avvo.

Avvo search page

After searching in Google and clicking on Avvo, someone will have to search a second time on Avvo, where maybe they will find your ad on Avvo.

Advantages of Google Ads

  • People find you directly on Google
  • People don’t have to search twice
  • Your ad gets seen when organic search results usually don’t
  • Works immediately – you will get cases within days
  • Consistency. We know exactly what we will get with Google Ads
  • Get as many or as few cases as you want
  • Pause your advertising when you want

Disadvantages of Google Ads

  • Requires a larger advertising budget than Avvo or FindLaw
  • Requires account management

Advantages of Avvo, FindLaw & Other Lawyer Directories

  • Inexpensive
  • Gives you added exposure

Disadvantages of Avvo, FindLaw & Other Lawyer Directories

  • You can’t get as many cases as you want
  • It’s difficult for people to find you

Comparison of Avvo, Lawyers.com, FindLaw, Super Lawyers, Justia & Yelp

Interested to know which of these lawyer directories have higher rankings in the Google organic search results? Everest Legal Marketing compares the top legal directories annually in Google search results.

Comparison of Lawyer Directories and Website SEO

SEO (Search Engine Optimization) for your law firm’s website is expensive, but you’re better off allocating your legal directory budget to SEO than to lawyer directories. Read a comparison of Search Engine Optimization and Google Ads.

Improve Your Results from Google Ads, Avvo, FindLaw, Justia, or LegalMatch

Whether you’re advertising with Google Ads, Avvo, FindLaw, Justia, or LegalMatch, you can improve results by using a vanity phone number in your online ads.

Improve Your Results from Google Ads

If you’re advertising with Google Ads or plan to, read 3 Tips Will Save a Fortune With Google Ads In 3 Minutes.

What Are Some Other Ways to Get Personal Injury Clients?

See some other ways of advertising and how to get personal injury clients with smarter advertising and inexpensive advertising for lawyers.

What’s Your Experience With Avvo, FindLaw, Justia, LegalMatch, Google Ads, or Others? Leave a comment below!

If you have had a good or bad experience with Avvo, FindLaw, Justia, LegalMatch, or any other legal directory, or if you have any other information you can provide to compare Avvo and FindLaw vs. Google Ads, please post a comment about it below.

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Philip L. Franckel, Esq., is the author of this article.

Phil Franckel is the owner of 1-800-HURT-911® and over 1,100 domain names. He is a personal injury lawyer and a former Member of the Board of Directors of the NYS Trial Lawyers Association. He is an expert in branding, advertising, marketing, and SEO. He has been doing SEO since 1994.

Phil Franckel has written and produced TV commercials for lawyers and other industries and has been a consultant to businesses, including several using vanity phone numbers. Phil writes a blog about lawyer advertising at LawyerAdvertisingBlog.com.

Phil Franckel began a mail order business in 8th grade, bought and sold coin-operated amusement games in 10th grade, and a used car business in 12th grade through college. After law school, he worked in the wholesale diamond business and part-time for a TV production company. Later, while a lawyer at a large personal injury law firm, he worked part-time for ABC Wide World of Sports and ABC Monday Night Baseball.

Phil Franckel then started a personal injury law practice and is a former member of the Board of Directors of the NYS Trial Lawyers Association.

In his spare time, Phil Franckel became an Aux. Police Cadet in 12th grade and is the Commanding Officer of the Communications Bureau, NCPD Aux. Police Section.

Who Should Manage Your Google Ads Campaign?

Quick answer: Find a PPC advertising agency experienced with Google Ads for personal injury lawyers. Don’t do it yourself, don’t use Google to manage your ads, and don’t use a social media marketer or marketing person unless it’s a company that has a Google Ads manager.

Google Ads for Personal Injury Lawyers

Managing a Google Ad Campaign Requires a Lot of Time, Knowledge & Experience

Managing a Google Ad Words (now called Google Ads) campaign is a time-consuming and difficult task requiring much knowledge and experience. I know this because I am overseeing our Google Ads campaign manager. (I am not a Google Ads or PPC campaign manager).

I am already an expert in branding, advertising, and search engine optimization, which is a big help. To prepare for our online campaign, I spent several days reading many articles and tutorials about Google Ads.

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Attorney Rob Plevy

Change Your Future!
With 1-800-HURT-911®

Find out how Phil and Rob changed their lives and if your state is still available!

Call Phil Franckel, Esq. Now!
7 days / 8 am to 10 pm EST
>> 516-621-9399 ext. 5

Call Phil 7 days/nights

or send an email

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I found that the knowledge necessary to become proficient at managing a Google Ads campaign will take a few months of studying and experience. Then, you must stay on top of it because Google constantly changes things.

It’s a good idea to have a rudimentary knowledge of how Google Ads works so you can at least understand what your campaign manager is doing and recognize when your manager is doing a good job or not.

Should You Use a Google Ad Manager Who Represents Other Personal Injury Lawyers?

Yes, definitely. We retained a Google Ad agency specifically because they represent other personal injury lawyers.

We retained a new personal injury client on the first day of advertising with Google Ads, but there were a large number of clicks and calls completely unrelated to accidents.

Before we started, our campaign manager uploaded several large lists of negative keywords to prevent unwanted clicks. He used a very good negative keyword list developed from his experience with advertising for other personal injury lawyers.

Negative keywords prevent ads from showing to people you don’t want to hear from. For instance, a personal injury lawyer would use “bankruptcy” as a negative keyword. There are several different methods of using negative keywords, which require knowledge because the wrong way can cause problems.

After a week, I created and uploaded my own list of negative keywords, which eliminated all of the unrelated clicks but also substantially reduced impressions. My experience with search engine optimization, especially being a personal injury lawyer, was helpful in finding additional negative keywords.

A good negative keyword list is imperative to prevent blowing your ad budget in five minutes. A Google Ad manager who represents other personal injury lawyers will have the experience to develop a good negative keyword list.

What Happens When You Don’t Use a Knowledgeable Google Ad Manager?

In a Site Pro News article (the article was taken down) about how a Google Ad campaign was ruined when the daily ad budget was used up in the first 20 minutes, the author, a social media marketer who was tasked with running the Google Ad campaign, knew nothing about Google Ads.

She relied on Google’s rep to set up and manage the campaign without knowing how that should be done. She blamed Google for screwing up and blamed her client when the fault was her own. This is a real-world example of why you need a real Google Ad Manager, not someone who will farm it out to Google.

While our campaign has been going on, I spoke with several people on different levels at Google. While they have been very helpful, I found they don’t always know what they are talking about and are often wrong.

My Google Ad rep has at least been very honest and tells me when he doesn’t know the answer because he has learned not to steer people wrong. A higher-level Google Tech who called me, however, was flat-out wrong on several points and didn’t know what to say when I proved he was wrong.

My Google Ad rep was convinced that his team could set up a better keyword campaign, but after his team looked at what our manager set up, he said our manager did a great job.

Even though I now have substantial knowledge about Google Ads, keywords, and negative keywords, I still don’t have the knowledge necessary to manage the campaign, and I certainly don’t have the time. Fortunately, we use a Google Ad Manager who knows what he’s doing.

Read more articles about advertising for personal injury lawyers

Philip L. Franckel, Esq., is the author of this article.

Phil Franckel is the owner of 1-800-HURT-911® and over 1,100 domain names. He is a personal injury lawyer and a former Member of the Board of Directors of the NYS Trial Lawyers Association. He is an expert in branding, advertising, marketing, and SEO. He has been doing SEO since 1994.

Phil Franckel has written and produced TV commercials for lawyers and other industries and has been a consultant to businesses, including several using vanity phone numbers. Phil writes a blog about lawyer advertising at LawyerAdvertisingBlog.com.

Phil Franckel began a mail order business in 8th grade, bought and sold coin-operated amusement games in 10th grade, and a used car business in 12th grade through college. After law school, he worked in the wholesale diamond business and part-time for a TV production company. Later, while a lawyer at a large personal injury law firm, he worked part-time for ABC Wide World of Sports and ABC Monday Night Baseball.

Phil Franckel then started a personal injury law practice and is a former member of the Board of Directors of the NYS Trial Lawyers Association.

In his spare time, Phil Franckel became an Aux. Police Cadet in 12th grade and is the Commanding Officer of the Communications Bureau, NCPD Aux. Police Section.


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